Privacy Policy for Automize Growth

Last Updated: May 14, 2025

Who We Are

Automize Growth is a software as a service (SaaS) provider specializing in automation solutions for the senior care industry. Our platform, accessible at app.automizegrowth.com, helps businesses streamline operations and improve efficiency through AI-driven tools. Our company website is automizegrowth.com.

What This Policy Covers

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services. It also describes your rights and choices regarding your personal information. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information you provide directly and information automatically collected when you use our services.

1.1 Personal Information You Provide

• Name
• Email address
• Company name
• Job title
• Phone number
• Billing information (if applicable)
• Other information you choose to provide, such as client data for automation purposes

1.2 Automatically Collected Information

• IP address
• Browser type and version
• Operating system
• Device type
• Referring website
• Pages visited
• Clickstream data
• Other usage data

1.3 Information from Third Parties

We may receive information from third parties, such as partners or service providers, including marketing companies, data vendors, or social media platforms, to enhance our services.

2. How We Use Your Information

You can opt-out of marketing communications at any time by following the instructions in those messages.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and UK, we process personal information based on:

• Consent: Where you have given consent for specific purposes, such as marketing.
• Contract: Where processing is necessary to perform a contract with you, such as providing our services.
• Legal Obligation: Where processing is required to comply with legal obligations.
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving services, unless overridden by your rights.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties for their own marketing purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights such as:

• Access: Request a copy of your personal information.
• Correction: Update or correct your personal information.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Opt-Out: Opt-out of marketing communications or certain data uses.
• Portability: Receive your personal information in a portable format.

To exercise these rights, please contact us as described in the “Contact Us” section below.

6.1 California Residents (CCPA)

California residents have additional rights under the CCPA, including:

• Right to know what personal information we collect, sources, purposes, and third parties we share it with.
• Right to request deletion of personal information, subject to exceptions.
• Right to opt-out of the sale of personal information (we do not sell your data).

7. International Data Transfers

Your personal information may be transferred to and processed in countries outside your own, such as the United States, where our services are hosted. We ensure such transfers comply with applicable laws, using mechanisms like standard contractual clauses.

8. Retention Period

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Data may be anonymized for research or statistical purposes.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your use of our services. Cookies help us remember preferences, analyze usage, and improve your experience. You can manage cookie preferences through your browser settings, but disabling cookies may affect service functionality.

10. Third-Party Services

We use third-party services (e.g., Google Analytics, payment processors) that may collect information like IP addresses or usage data. These services have their own privacy policies, which we encourage you to review.

11. Relationship with GoHighLevel

Automize Growth is a white-label application powered by the GoHighLevel platform. We are responsible for the privacy and security of your data as per this policy. GoHighLevel’s privacy practices are outlined in their Privacy Policy.

12. HIPAA Compliance

If you handle protected health information (PHI), our services may be used in compliance with HIPAA. You must ensure your use complies with all applicable laws. Contact us to discuss HIPAA-compliant offerings if needed.

13. If You Are a Child

Our services are not intended for children under 13 (or 16 in certain jurisdictions). If we learn we have collected personal information from a child without parental consent, we will delete it.

14. Changes to This Policy

We may update this Privacy Policy and will notify you by posting the new policy on our website. Continued use of our services after changes constitutes acceptance of the new policy.

15. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your rights, please use the contact form on our website at automizegrowth.com. We will respond to your requests within the timeframes required by applicable law.